General Policy

General Policy

Welcome to our official B2B foreign trade website. To protect the legitimate rights and interests of both parties and standardize the cooperation process, this website publicly displays the Privacy Policy, Order & Return Policy, Shipping & Delivery Policy, and Payment Policy. By accessing, inquiring, and placing orders on this website, all visitors and customers shall be deemed to fully agree to all terms on this page.
Specific transaction details, shipping methods and cooperation terms shall be subject to separate order negotiation and contractual agreement between both parties.

Privacy Policy

We respect and strictly protect the privacy information of all website visitors and customers.

Information Collection
When you consult products, send inquiries, submit cooperation intentions or conduct business communication on our website, we may collect your name, company name, email address, phone number, WhatsApp and other business requirement information.

Use of Information
The information you provide is only used for business communication, quotation follow-up, order processing, after-sales service and technical support. Without your formal consent, we will never sell, rent or disclose your corporate and personal business information to any third party.

Information Security
This website adopts secure network protection technologies to protect your business data and personal information, preventing unauthorized access, information leakage and misuse.

Cookie Usage
This website uses cookies to optimize the browsing experience. You may disable cookies at any time through your browser settings.

Contact for Inquiries
If you have any questions about our privacy policy, please contact us via the website contact page or official email.

Order & Return Policy

This policy serves as general basic rules. The specific minimum order quantity, delivery time and after-sales details shall be negotiated and confirmed by both parties in advance according to order quantity, product type and destination country, subject to order agreements and contract terms.

Sample Orders
The acceptance, return and exchange rules for sample orders shall be negotiated and confirmed by both parties at the inquiry stage. Returns or exchanges are only allowed for quality problems caused by our production within the agreed inspection period. All fees and freight arising from other reasons shall be borne by the buyer.

Bulk Wholesale Orders
Before formal mass production, both parties shall confirm product specifications, parameters, delivery time, prices and all cooperation details. Once production is arranged, unreasonable order cancellation and returns will not be accepted.

OEM Custom Orders
For customized products with exclusive LOGO, size, appearance and personalized design, no unreasonable return, exchange or refund will be allowed after the solution is confirmed and put into production by both parties. Please confirm all details carefully during order negotiation.

Quality Problem Handling
For product quality defects caused by our production process and raw materials, we will provide solutions such as remanufacturing, replacement or negotiated compensation. Damage caused by human error, improper use or unauthorized modification is not covered by after-sales service.

Order Cancellation Rules
Whether an order can be cancelled and the liability for losses arising from cancellation shall be implemented in accordance with the separate negotiation agreement for each order.

Shipping & Delivery Policy

This page provides general logistics instructions. Specific shipping methods, logistics terms, freight charges and delivery terms are not fixed, and will be separately negotiated and determined by both parties according to order quantity, cargo type and destination country.

Delivery Time
The specific production cycle, completion date and delivery date shall be subject to the negotiation and confirmation of each individual order.

Shipping Methods
We can arrange sea freight, air freight, international express and other shipping methods according to customer needs and logistics conditions of the destination country. We also accept customers’ designated freight forwarders. Trade terms such as FOB, CIF and DDP are all available for negotiation and cooperation, with no fixed unified shipping method.

Freight Terms
Whether freight is included, billing method and responsible party shall be implemented according to the negotiation agreement of each individual order.

Delivery Scope
We provide B2B export services to compliant countries and regions worldwide, and can customize logistics solutions according to the destination country.

Force Majeure Statement
We shall not be liable for any breach of contract caused by delivery delays due to customs inspection, natural disasters, international logistics congestion, international policy changes, port suspension and other force majeure events. We will timely update customers on order production and logistics progress.

Payment Policy

Accepted Payment Method
We only accept T/T (Telegraphic Transfer) and do not support any other payment methods.

Payment Terms
The general settlement rule: 50% deposit in advance, and the remaining 50% balance paid before shipment.
For large orders and long-term cooperative premium customers, the payment ratio and credit terms can be separately negotiated for each order, subject to mutual order agreement.

Customs Clearance Documents
We can provide a full set of documents such as commercial invoices, packing lists and bills of lading according to the customs clearance requirements of customers and destination countries.

Fund Security
All payments shall only be transferred to our official corporate bank account. Private transfer and third-party payment are not accepted to ensure fund transaction safety.

Quotation Validity
Online basic quotations are valid for a limited period. The final transaction price and cooperation terms shall be subject to real-time order negotiation between both parties.